The TFTP Firmware Upgrade from LAN section should be ignored, do not click the OK button as that will take the router offline by putting it into TFTP mode, which is where the router waits for firmware from the Firmware Upgrade Utility, which is covered in a separate guide. The Web Firmware Upgrade section has the Browse and Upgrade options to select then start the upgrade. In the router's web interface, go to - which will show the these options: Log in to the router using Admin log in, the User log in does not have permission to update the firmware so the menu option would not be visible
zip file from that page to a location such as the Desktop so that it can be located to perform the firmware update with Download the firmware from the DrayTek UK Downloads page During this time, the router will still be operating as normal and providing internet / VPN connectivity. The update process can take around 3 minutes depending on the router being updated. Prior to any firmware upgrade it is good practice to take a configuration backup, which can be done from the - page by clicking the Backup button, the web browser will then prompt to download the configuration file. It is recommended to update the firmware using a wired connection that's local to the router. The web interface firmware update facility can be used over wired or wireless connections and even over the internet / VPN if required. DrayTek routers from the Vigor 2820 series onwards support updating the router firmware through the web interface, which simplifies the process of updating the firmware compared to using the Firmware Upgrade utility and makes it possible to update firmware from Windows, Mac OS X or Linux operating systems.
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